Essentials of Omnichannel Retailing and Analytics (a SIM-Adonis co-certification course)

This 4 half-day course focuses on key operational processes and best practices to ensure that omnichannel activities are delivered smoothly from purchase to fulfilment online and offline.

Students will learn how the correct use and relevant identification of data help companies make diagnoses and decisions for omnichannel success.

Through a blend of actual workplace projects, panel sessions and insightful lectures, students will also learn how communication policies and practices are conveyed to all stakeholders involved in the omnichannel operations.

This course is co-certified by SIM and Adonis – award-winning homegrown wellness brand.


Learning Objectives:

  • Acquire industry knowledge and operational know-how pertaining to omnichannel processes and management
  • Be able to read, identify and interpret key analytics that are used to measure and improve omnichannel success
  • Understand various omnichannel business risks, and acquire techniques to manage these risks
  • Gain insights and skills on effectively communicating policies and practices to stakeholders on key omnichannel modifications and requirements


  • 4-day course
  • 5 hours per day

Course Fees:

  • S$120 for current students


Click here to see Course Schedule

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